PATIENT BILLING

Compassionate Patient Billing That Gets You Paid

Let eAssist’s patient billing experts handle your patient statements, follow-ups, and past-due balances with professionalism and care — so your team can focus on patient care, not payment collection.

Let’s Work Together.

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Compassionate Patient Billing That Gets You Paid

Why Patient Billing Matters

Outstanding patient balances aren’t just a financial issue — they can hurt relationships and drain your team’s time. eAssist’s Patient Billing Service handles statements, follow-ups, and final notices with professionalism and empathy. We help you resolve balances without damaging trust, so your patients feel supported and your practice stays financially healthy.

How Our Patient
Billing Service Works

We manage the entire process — from sending statements to patient-friendly follow-up calls — so your staff doesn’t have to.

1

Confirm Balances

We review outstanding balances

2

Send First Statement

Patients get a clear statement

3

Call & Follow Up

We place kind reminder calls

4

Final Statement Sent

Last notice issued after outreach

5

Daily Reports

You stay informed every step

Everything You Need in a Patient Billing Partner

We treat your patients with empathy while helping your practice get paid.

Live Patient Follow-Up

Real people, not robocalls — we call your patients with compassion and clarity.

Print + Digital Statements

We handle email and physical mailings, customized with your practice name.

Friendly Payment Support

We walk patients through how to pay and answer common billing questions.

Daily Reporting

You see who’s been contacted, what they owe, and what’s been resolved.

HIPAA-Compliant & Secure

Our process protects PHI and maintains trust.

Gentle Collections Approach

We resolve balances while preserving your patient relationships.

Proven Results for Dental Practices

$22B+

Insurance dollars collected for dental practices

1,600+

US-based dental billing pros + eAssist Copilot AI

3,000+

Active practices we serve daily

Transparent, <span class="underline-curve primary">Scalable</span> Pricing

Transparent, Scalable Pricing

We tailor pricing based on your monthly collections and service needs. Get the clarity you need to make an informed decision — no hidden fees, no surprises.

Patient Billing Pricing

What Our Clients Say

“

The team I have honestly seems like an extension to our office. I feel like they work daily to make our practice strive. As a scared skeptic at first I must say….. I love my eAssist team!!!!!

Aimee Posey

Office Manager, Thompson Family & Cosmetic Dentistry

“

I can’t tell you how utterly relieved I was to now have the billing portion of my practice completely outside of my office, and in the hands of professionals.

Dr. Benjamin Kur

Westchester Oral & Maxillofacial Associates

“

eAssist has revolutionized my practice. From streamlining my insurance billing to increasing my overall collection percentages. In addition, we love our eAssist Team member in the cloud Toyla, she is always kind and there to assist with questions or help with the practice.

Dr. Darcé A. Slate

Pure Dentistry

FREE eBOOK

The Complete Dental Billing Outsourcing Handbook

After over a decade of working with several thousand dental offices, eAssist has created the ultimate guide to dental billing outsourcing. We cover all areas of outsourcing, from insurance verification to dental billing to payment posting, and help alleviate some concerns you may have with the process. By the end of this eBook, you will learn that dental outsourcing is not something to fear but something to embrace.

Download Free eBook

Ready to Optimize Your Dental Billing?

Join 3,000+ dental practices that have collected $19.5B+ in insurance payments